DELIVERY
UK DELIVERY
Using our Standard UK Delivery service, your order should be with you in 1-3 working days (excluding Weekends and Public/Bank Holidays).
Weight | UK Mainland | Scottish Highlands | UK Islands & Northern Ireland |
Up to 5kg | £9 | £14 | £19 |
5-20kg | £12 | £17 | £22 |
Approximate weight: Standard 75cl wine = 1.5kg, Standard 75cl Champagne/Sparkling Wine = 2kg. Pricing on larger orders are calculated and displayed when you view your basket.
SPECIAL DELIVERY & REQUESTS
If you have a specific delivery request, please contact us on 020 7636 8490 and we will do our best to help.
WHAT IF I A NOT AT HOME WHEN MY ORDER ARRIVES?
If there is no one home our courier will leave a calling card with a contact number for you to arrange a re-delivery or collection.
TIMED CENTRAL DELIVERIES
We use a same day courier for timed central London deliveries – contact us on 020 7636 8490 for further details.
RETURNS
You may return products, subject to the “right to cancel” section below, within 14 days of receipt of the goods. Products must be returned in their original packaging and must arrive back to us in the manner they were sent.
If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them. To return products, please contact us on 0207 636 8490 or email orders@sohowine.co.uk for further instructions.
If you decide to cancel your order after your parcel has been sent, you are liable for the cost of delivery and the return costs. Once we receive the returning parcel, we will refund your order minus the cost of your delivery and the cost of return, within 14 days.
