You may return products, subject to the “right to cancel” section below, within 14 days of receipt of the goods. Products must be returned in their original packaging and must arrive back to us in the manner they were sent.
If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.
To return products, please contact us on 0207 636 8490 or email firstname.lastname@example.org for further instructions.
If you decide to cancel your order after your parcel has been sent, you are liable for the cost of delivery and the return costs.
Once we receive the returning parcel, we will refund your order minus the cost of your delivery and the cost of return, within 14 days.